Study of Prevalence of Dental Complaints’ in the Records of Isfahan Medical Council Organization

Background: Dental complaints have been growing in the world. These complaints have led to an increase in dentists’ stress as well as financial and time burden for the community. Hence, a careful examination of complaints can serve as guidance for improving university dental education programs and increasing the awareness of dentists. Methods: In this descriptive cross-sectional study, 359 dental treatment files in Isfahan medical records archives (2011-17) were evaluated and the required information was extracted. The data were entered into two separate SPSS files (one based on records and one based on teeth) and analyzed by descriptive statistical test. Results: A rising trend was observed in the rate of complaints from 2011 to 2017. The most treatment procedures complained were endodontics (35.9%), prosthodontics (31.5%) and surgery (20.6%). General dentists (89.7%), female patients (58.8%), and posterior teeth (72.2%) were more common. The prevalence of male dentists (84%) was far more than female counterparts (16%). 32.9% of complaints were related to treatment in private dental offices and 39.6% were related to treatment in dental clinics. Conclusion: Dental complaints had a rising trend, and the most commonly reported cases of treatment were endodontics, prosthodontics and surgical procedures.